• I’m having an issue with something on your website!

If you encounter any website issues, we recommend clearing the cookies and cache in your browser first, to see if that resolves the issue. Many of the plugins on fiorato.us have been optimized for Google Chrome and may not perform accurately on other browsers or may require a clear cache for recent updates to take effect.

In the event that troubleshooting doesn’t work, it’s possible that our website may be experiencing some brief performance issues, so please feel free to let us know!

• Can I change the email address for my recent order?

If you need to change the email address associated with an order after it has been placed, please contact us with the updated email address and we will change it from our end. Please note that customers are unable to change the email address or shipping address on their account or orders without our assistance.

Be sure to double check that your email address is correct before placing an order to avoid any issues!